Dynamic Bursa Great Balkan Tour in 8 Days 9 Countries (All Tours, Dinner and Balkan Nights Included)

- All participating guests must hold a valid Multi-Entry Schengen visa for the entire duration of the tour. (Green passport holders are exempt from the visa requirement.)
- To enable shopping and spending in all countries included in the program during the tour, it is sufficient to carry Euros. In regions where local currency is used, the guide will assist with currency exchange.
- Comfortable walking shoes or sneakers should be preferred during the trip. It is advisable to bring a sweater or similar clothing for the evening.
- On our tours, seat rotation is applied daily in the seating plan; therefore, no guarantee is given for fixed seats or front seats. Seat changes are organized by the vehicle guide.
- When entering Turkey from abroad, there is a mandatory minimum stay of 3 days to be eligible to bring goods (alcohol, tobacco, etc.).
- Duty-free shopping limits when entering Turkey from abroad: Cigarettes: 3 cartons, Alcoholic Beverages: 1 liter of spirits (spirits containing more than 22% alcohol, excluding wine and champagne), Alcoholic Beverages: 2 liters of spirits (spirits containing less than 22% alcohol, including wine and champagne), Perfume: 600 ml, Makeup or Skin Care Products: 5 items, Chocolate and Confectionery: 2 kg, Coffee: 1 kg, Tea: 1 kg
- Guides may make changes to the program flow due to weather and road conditions, while ensuring that all locations specified in the program are shown.
- Guests who register for the tour have the right to cancel free of charge up to 30 days before the tour date. If cancellation occurs less than 30 days before the tour date, a 30% penalty applies; if 20 days or less remain, a 100% penalty applies. Documents submitted with the participant's cancellation request, such as hospital reports or work permission letters obtained from Turkish authorities, are unfortunately not accepted for cancellations of hotels and services booked outside Turkey.
- Our tour programs are organized subject to a minimum participation of 25 people. If sufficient participation is not achieved, the final cancellation notification date is 20 days before the tour departure. Tours cancelled due to insufficient participation will be notified by Viyatravel.
- In cases where the tour program provides only category information without specifying names and/or offers options for the same destination, the hotel(s) will be notified by Viyatravel 2 days before the tour departure.
- During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be located at distances greater than the specified kilometers. In such cases, information will be provided by Viyatravel 15 days before the tour departure date.
- Triple rooms are subject to hotel availability. In these rooms, the bed assigned to the third person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds are foldable or known as coach beds, participants booking triple rooms for the 3rd person and/or children are deemed to have accepted potential crowding in the room and the type of bed.
- Breakfasts included in the tour package are served according to the breakfast culture of the country visited, typically as a limited continental menu consisting of butter, jam, bread, tea, or coffee, and may be served in a separate hall allocated for the group.
- Panoramic city tours included in the tour package are tours lasting a maximum of 2-3 hours, organized for general introduction to cities, conducted from the vehicle with guide commentary, and do not include entry to museums or historical sites. If panoramic tours cannot be carried out because they coincide with days/hours when local authorities prohibit visiting other scheduled tours, due to closures caused by any event, closed roads, or impossible weather conditions preventing the tour, Viyatravel shall not be held responsible for the inability to conduct said tours. Some tours may be conducted via public transport or on foot, depending on available opportunities, at points where vehicles are not allowed or roads are closed.
- Waiting times at customs checkpoints crossed by road during travel may exceed standard limits; Viyatravel cannot be held responsible for any negative consequences arising from such waiting times.
- Extra tours are organized by the local Viyatravel partner we use, subject to a minimum participation of 20 people. If this number is not met, the excursions cannot be carried out, or the prices, content, and vehicles used for extra tours may vary based on the number of participants. Additionally, the days and times of the tours may be changed by the guide depending on the opening/closing status of museums and historical sites at the destinations and weather conditions.
- Extra tours are optional and depend on the participant's preference. Passengers who do not wish to participate in extra tours organized during the trip are deemed to have agreed to wait at a suitable rest facility along the route. These passengers will be dropped off at the roadside rest facility before the extra tour begins and picked up from that point after the main tour is completed.
- Check-in and boarding procedures for those participating in air tours are personal processes and must be completed by the guest at the airport counters of the relevant airline or online via the airline's website prior to the flight.
- Viyatravel is not responsible for failure to fly if guests do not arrive at the specified airport at the time indicated by Viyatravel for tour participation, fail to complete check-in and boarding procedures on time, or complete them on time but do not board the plane. All costs for round-trip new flight tickets and transfers in the destination area required for passengers who miss their flight to join the tour are borne by themselves.
- Viyatravel acts as an intermediary between the passenger and the airline and is subject to the Hague Protocol of 28.09.1955. There may be risks of delays in scheduled and special flights, or flight times may change prior to the existing tour and flight. Viyatravel is obligated to notify such changes as soon as possible. The passenger purchases the tour accepting the risk of time changes. Children aged 0-2 years are exempt from paying airport taxes and airport service fees.
- Vehicle types used in our tours are classified according to the number of persons as follows. Based on the number of people in each tour, the following vehicle types are assigned:
Buses: (Used for groups of 25 - 46 people) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner -*Temsa Safir/Maraton *Man Fortuna
Midibuses: (Used for groups of 17 - 24 people) *Isuzu Turkuaz , *Otokar Mega
Minibuses: (Used for groups up to 16 people) *Vw Volt , *Mercedes Sprinter
- All guests are deemed to have accepted the above terms upon completing the tour purchase.